Yes! We Can Do That!

I had a fun customer phone call yesterday that I wanted to share. I was talking with a woman who loved our pieces but wanted to make some modifications to a ring she had her eye on.

She asked a series of questions about whether we could make each change she had in mind. To each question, I answered, “Yes, we can do that.” At the end of the conversation, she said: “Wow! I’ve never had a phone call where I was told “yes” so many times!”

That comment really reminded me that what we do here at Sorella is quite a bit different from most personalized jewelers. We create all of our pieces in our own studio, and we create them only when they’re ordered. We don’t have templates that we force your personalization into. We lay out the personalization for each order individually to create the most pleasing presentation and accommodate the customer’s preferences.

And, if you want something a little bit different, a tweak here or there, we can work with you to make that happen. Because we’re true jewelers and craftsmen, not just a re-seller of stock pieces.

So, give us a call. We’re here waiting to say “Yes! We can do that!” to you!